Paula A. Willis
I can always count on the Focus team for complete honesty and sound judgment, which is huge since dealing with people takes a lot of sensitivity. When Focus says they are going to try their best and that they will follow through, I know they will. There’s a deep level of integrity. They are always willing to go the extra mile to help us out. I know I can contact them, even after hours and weekends, whenever. Just being available and generally saying “we’ll be there if you need us” makes it a great customer experience. At the end of the day, they understand what we’re looking for and what we desire to have in our candidates, and I can have complete confidence in their integrity and ability to deliver.