I really enjoyed the process, and you can’t say that a lot of times about staffing services, to be honest. As far as staffing agencies are concerned, Focus was ideal. All the Focus people I spoke with were fantastic. They did a really good job of making sure we were on the same level, and they were always so upfront. There was no beating around the bush. I was given great options and then the ability to make my own choices. The outcome of my new position has been fantastic, so I’m very pleased.
My experience has truly been a positive one, and the outcome was exactly what I wanted it to be. I almost didn’t answer the initial call from Focus. But then I did, and the first fifteen minutes of working with Grant made me feel just impressed. The conversation piqued my interest, and I just decided to see what he was offering and learn a little bit more, and I went from there. The process was easy. They always gave me answers promptly and made sure I was well-informed. I received everything as soon as possible from them. The team is very conscientious and it really showed. I can’t imagine a better experience.
The Focus team’s ability to personalize the experience to my needs and interests made the difference for me. Eric was instrumental throughout the whole process. He was very personalized and would call me and keep me updated about what was going on with the employer. He actually came with me on my first interview. The fact that the Focus folks were so involved made it a very, very nice experience.
Eric was willing to listen to my goals and then tell me what the options would be. He presented me with a really good opportunity to make my decision on, which has enhanced my career greatly. They were truly right there and worked with me through the entire process. They gave me the coaching I needed, and I listened. I put everything they recommended and suggested into practice, and it all turned out so well.
Working with Grant and Eric made the process as stress-free as possible. They’re very understanding, and helpful. Whenever I reached out to them, they were always available to call me back and answer any questions I had. I never felt like I was on my own, and I was able to receive the help I needed to land an opportunity that really helped my career.
The greatest part of the relationship with Focus is their constant dedication to greatness. They seriously never stop. Their continued work in the community and dedication to building people up and trying to bring new talent in is inspiring. They have a people-first mindset, which is huge for our brand. The one-on-one relationship I have with Focus makes me feel like I have someone on my level when it comes to striving for greatness and understanding how to push and inspire others. Focus has a big national presence and a deep support structure, so they can cover us on many levels. The work ethic, the positive attitude, and the culture Focus and their parent company are building all contribute to my own company’s success.
I can always count on the Focus team for complete honesty and sound judgment, which is huge since dealing with people takes a lot of sensitivity. When Focus says they are going to try their best and that they will follow through, I know they will. There’s a deep level of integrity. They are always willing to go the extra mile to help us out. I know I can contact them, even after hours and weekends, whenever. Just being available and generally saying “we’ll be there if you need us” makes it a great customer experience. At the end of the day, they understand what we’re looking for and what we desire to have in our candidates, and I can have complete confidence in their integrity and ability to deliver.
The suppliers I love working with make my life easier. Focus is really willing to go the extra mile to have conversations and open communication and follow up. So many suppliers just want to write an email response and call it a day, which is really lazy in my opinion. When I have a problem, I want to work with someone who will actually take care of it, and Focus will. I have dumped other services for Focus, and I’m glad I did. When I have something I need, I want to go to the world of Focus, where they will fix my problems and make my life easier.
For me, success starts with and is defined by communication from the beginning to the end of the process. So many companies just want to say, “Hey, here’s a resume. Let’s set up an interview. Go get the guy.” That’s not the best use of anyone’s resources, especially time. Focus excels at communicating throughout the entire process, not only with us, but with the potential employee we’re hiring. Because they own the communication piece so well, we can concentrate on keeping our people happy and doing our jobs well.